The primary responsibility of the District Sales Manager (DSM) is to develop, implement and lead business strategies for revenue growth within the defined service area. develop and maintain mutually beneficial relationships that allow for growth and development of the business. The DSM must be knowledgeable in Arthrex’s extensive product offerings, including but not limited to techniques, features, benefits, and value proposition.
Essential Responsibilities:
- Manage and coach assigned sales force to achieve sales and profit goals within the assigned area; engage in performance management; maintain a positive culture across the district
- Achieve sales goals and key business metrics in the assigned territory
- Work with sales force to identify customer needs and propose creative solutions that align with business objectives and guidelines, including pricing/billing in line with company policies
- Recommend productsand methodologies to surgeons
- Manage relationships with key stakeholders at accounts within designated territory
- Participate in activities necessary to help train surgeons on the technicaluse of the products, including cadaveric labs, as necessary to maintain quality customer relationships
- Identify and understand market trends, surgeonpreferences, competitive strategies, etc. and use this knowledge to implement business plans
- Plan, coordinate and ensure engagement at sales meetings
- Compile and deliver sales reports
- Complete all assigned educational courses and trainings
- Work crossfunctionally with other agency and corporate teams to accomplish objectives
- Assist with covering surgical cases across the district
The above statements describe the general nature and level of work being performed as a DSM. They are not intended to be an exhaustive list of all duties, and additional responsibilities may be assigned, as required.
Minimal Requirements:
- Bachelor’s degree, or equivalent relevant experience
- Five plus years of sales experience in medical devices or adjacent field
- Proven success in leadership and people management
- Successful completion of ECI Training prior to or within 12 months of start date
- Successful completion of various IOT and Intermediate Training Courses prior to or within 12 months of start date
- Adaptability and critical thinking skills
- Problem-solving skills and ability to provide action-oriented solutions
- Strong organizational and time management abilities
- Excellent communication, negotiation, and interpersonal skills
- Valid driver’s license, clean driving record and reliable transportation
- Resilience and adaptability in a competitive sales environment
- Proficiency in using Microsoft Office and smart phone technology
Work Environment
The DSM is a field-based role and will spend a lot of time travelling to meetings, hospitals and practices to support the team and fulfill daily responsibilities. The DSM will be constantly interacting, problem solving, and adapting to the needs of the team, healthcare providers, and the business.
Physical Requirements
- Sitting for Long Periods: Drive time between surgery sites and meetings can be extensive; due to locations of training, meetings and functions, periodic airline travel is required.
- Standing for Long Periods: time in the operating room or product demonstrations require standing so they can observe and engage with medical professionals.
- Lifting & Carrying: Medical devices can range from small tools to heavy equipment, requiring DSMs to transport and set up displays or training materials (up to 50 lbs.)
- Walking Between Locations: In large hospitals or medical facilities, DSMs may need to walk extensively to visit different departments.
- Dexterity & Fine Motor Skills: Setting up and demonstrating equipment may require precise handling and the ability to troubleshoot technical issues.